Vol. 04 — SolutionsConnect+ Field ManualUpdated 2026 · Edition 1

⟶ A complete operating system for service businesses

Capture.
Convert.
Close.

One platform. Every touchpoint. Voice, chat, follow-up, win-back, review, and renewal — wired into the CRM you already run on.

24/7  coverage
7–14d  to live
13+  CRMs
12  modular apps
I

The Promise

Built for service businesses.

Why operators pick Connect+

Never miss a lead

Inbound, outbound, and chat AI working 24/7 — capturing and qualifying prospects automatically.

100%

Inbound coverage

<60s

Reply time

24/7

Always on

Automated booking

AI books appointments straight into your CRM with smart routing and conflict resolution.

Superior experience

Fast, friendly, consistent customer interactions that build trust and drive repeat business.

Reduce costs

Eliminate manual tasks and overhead while expanding capacity and revenue potential.

II

The Toolkit

Twelve apps. One platform.

Modular automation, on-demand

01

Speed-to-Lead

Instant SMS / chat on new leads from forms, ads, and marketplaces.

02

Missed-Call Text-Back

If the office can't pick up, automation texts back and offers to book.

03

Voice + Chat Agent

Answers FAQs, captures details, and books time on the right calendar.

04

Direct CRM Booking

Routes by territory, service, and availability. Confirmations + reminders included.

05

Estimate Follow-Up

Polite nudges by text, email, and voice until closed, declined, or rescheduled.

06

Rehash & Win-Back

Re-engage lost or declined estimates with updated offers and smart scheduling.

07

Reviews & Referrals

Ask on the right channel at the right time — and route 1-stars internally first.

08

Membership Renewals

Automated reminders for tune-ups, memberships, and seasonal services.

09

Smart Lead Qualification

AI asks custom questions based on job type, location, and urgency.

10

Lead Source Integration

Plug into Angi, Google Ads, Facebook, and every other lead channel you run.

11

After-Hours Coverage

AI picks up when your office is closed and gets jobs on the calendar.

12

Outbound Fill-In

Fill slow days by calling and texting warm lists to backfill crew hours.

III

The Journey

From first click to lifetime value.

The full customer arc

1

Stage 01

Lead Capture & Booking

  • Instant response to every inquiry — text, voice, and chat
  • Smart calendar booking with territory routing
  • Smart lead qualification + lead-source connection
2

Stage 02

Service Delivery

  • Day-of confirmations and arrival notifications
  • Intelligent rescheduling and no-show recovery
  • Upsell prompts and add-on recommendations
3

Stage 03

Customer Retention

  • Strategic review and referral requests
  • Lost-estimate recovery and win-back campaigns
  • Membership renewals and seasonal reminders
IV

The Stack

Plugs into what you run on.

Direct CRM connections

Integration registry● Live · 13 connections

/001

JobNimbus

/002

Housecall Pro

/003

AccuLynx

/004

Jobber

/005

Leap

/006

FieldPulse

/007

Dataforma

/008

SalesRabbit

/009

Service Bridge

/010

Service Fusion

/011

Improveit360

/012

JobTread

/013

GHL

V

The Rollout

Live in 7–14 days.

A four-step install

Step 01

Day 14

Business Analysis

We map your current processes, lead sources, team structure, and service areas to design your automation blueprint.

Step 02

Day 47

CRM Connection

Securely connect your existing CRM and calendar systems for unified data, no migration required.

Step 03

Day 710

AI Training

We configure your agents with your FAQs, pricing, service areas, and brand voice for authentic interactions.

Step 04

Day 1013

Launch & Optimize

Go live with monitoring and continuous tuning of prompts, routing, and performance metrics.

VI

The Ledger

Pay for what you use.

Transparent usage fees

Rate · 01
$0.075per minute

Voice AI Usage

Only charged when a call is answered (picked up). No fees for unanswered calls or voicemails.

Rate · 02
$0.01per message

Text Messages

SMS and text-based communications across every conversation.

Rate · 03
$0.01per 1K tokens

AI Processing

Token usage for AI reasoning, qualification, and reply generation.

Real-world usage

What it actually costs.

Sampled from real client patterns across business sizes. Use as a baseline for your monthly variable costs on top of the platform plan.

Small Business

No · 0001
  • 50 Voice AI calls (~5m) = $18.75
  • 200 text messages = $2.00
  • 10K AI tokens = $0.10

Total

~$21 / month

Growing Business

No · 0002
  • 200 Voice AI calls (~5m) = $75
  • 800 text messages = $8.00
  • 50K AI tokens = $0.50

Total

~$83.50 / month

High Volume

No · 0003
  • 500 Voice AI calls (~5m) = $187.50
  • 2,000 text messages = $20
  • 200K AI tokens = $2.00

Total

~$209.50 / month

Enterprise

No · 0004
  • 1,000 Voice AI calls (~5m) = $375
  • 5,000 text messages = $50
  • 1M AI tokens = $10.00

Total

~$435 / month

VII

The Questions

Frankly answered.

Common questions, real answers

⟶ End of issue

Automate the work.
Own the system.

Join the service businesses scaling lead conversion, customer satisfaction, and revenue with Connect+.

Edition2026 · 01
Coverage24/7
Install7–14 days
Issued byConnect+